Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. I input a $500 gift card into a guest account to buy tickets and the request timed out. This thread, which was posted to Reddit's r/antiwork . If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. Was told a manager will call me back. Have never paid anywhere close to face value for baseball tickets. Sign in or create a StubHub account to get started selling tickets. No. This just happened with me also. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. Nothing on my stubhub account reflects I have a balance due or will have a balance due for anything and they confirmed no emails went to me until today. To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. Dave Clark. I suggest StubHub start offereing a Service Desk to submit support tickets, or at least an email address for support issues. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. This just happened to me as well. Glad to hear that you got a full refund and a $100 credit, OP. Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. 4. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). . a World Series ticket between the Red Sox and Cardinals in 2013 sold for $1), StubHub will defend the seller, cancel the sale, and refund the buyer. This very issue happened to me. Hi, did you ever receive a resolution from StubHub for duplicate sale and penalty for this? Appalling experience. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. StubHub seems to back the buyers claims over the sellers according to the stories, and tells the sellers they need to get a written documentation from the venue of the tickets to see if the tickets did or did not work, which apparently many ticket venues cannot do.. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Create an account to follow your favorite communities and start taking part in conversations. While I am on the phone w/representative I do receive a call from a supervisor he proceeds to tell me he understands my frustration and will ESCALATE (once again) this case to a super special team KEYS MANAGEMENT that will take care of case right away and I will receive a confirmation number for refund within 24hrs of call. Purchase date: 12/27/2021 Amount: $7,512.75 Refund requested date: 11/25/2022 Item ***** tickets to caeser's palace. 2. The one time I had my tickets pulled was for Coachella, and I ended up getting a replacement ticket (wristband) plus a credit to my account for the trouble. Event is Sunday so I need to ship ASAP. So stub hub had his company collect on it ? empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 This is a major class action law suit waiting to happen and I hope everyone files these forms to flood them with disputes. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. Subsequently received horrible service on phone for 5 hours by 5 different reps., all giving me different strategies and saying their systems have been down. See our. If there aren't missing details in the addresses, please. Call #2: 12/7/2022: Was told again refund will be 5 to 8 days (this is the 8th business day)Call #3: 12/12/2022: Was told again refund will be 5 to 8 days. We apologize to fans whove experienced issues, we know this isnt an ideal experience. Stalked for a long time. If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. We send emails as a courtesy when your tickets sell. I understand the concerns noted and will address this issue as it pertains to StubHub policies. . Is there anyway, you can shed light as to why is this happening to me at all? [.] Just have to hope whoever buys it uses it and doesn't file claim. Explain your scenario and include any relevant evidence. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. This is zero help. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. Transfer my StubHub mobile phone tickets to a family member? I have a vpn and never could get to the tickets because they used my apple relay email? Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. Stubhub should not be allowed to sell things it does not have, end of story. stubhub unable to fulfill Stubhub is a broker. Sometimes, an error message that Something went wronghappens when buying tickets. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. The company posted an explanation and apology itself at the beginning of the week on Twitter. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. You will enter your community username and new password and done! Then again, I would be pissed if I were in his shoes. Hi MonroahIf you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. Ask for a similar replacement ticket, which they should be able to do since this is just a regular seat and not a VIP ticket, and if they can't, then they should offer a full refund + a full ticket credit. I have a question about Stubhubs seller protection. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. Inability to perform job duties. ******************, I had a ticket listed and kept getting errors when trying to remove it. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. [.] lick or tap 'See actions' then 'Make changes' and follow the steps. Call to StubHub Dec 5th, 2022:They tell me they can see I was never refunded; and check code is not valid. Ask the Community Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. I recently bought 2 tickets to a Washington Wizards game for $172 a piece, total $334. How to update your user name Purchased tickets to a concert. Are Ticket Prices Killing Weekends With Adele Attendance? Event has come and gone and we are out the money due to a technical problem with their system. That is bull f****** s*** I would call StubHub and raise hell. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. 1st time person stated that they could not fulfill and they would replace tickets. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. BBB Business Profiles generally cover a three-year reporting period. I asked if there were any buyer complaints or were the tickets invalid. Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. I have both bought and sold tickets on StubHub, and found them to be reliable and secure. Since then I am no longer able to access my StubHub account. wipo.int. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. functions of arcgis software; 50 models for strategic thinking pdf; waltham maine tax collector; compound interest depreciation formula Was not disclosed until I received the tickets that the two tickets where piggy back seats rather than side by side. The Seller (and not StubHub) sets the prices for the Tickets. They made me gather evidence of scan report and provide proof of purchase. The same thing happened to me. Thank you for the opportunity to respond to ********************** complaint, BBB Case #********. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". 1. Did you find it helpful? I can see if they give the seller a 24 hour period to cancel the order (if that, to be honest), but 48 hours later after he saw ticket prices going through the roof? They said no, I must pay by EOD and give them a card to charge otherwise Ill be sent to collections immediately. It is clear nothing is being done and I am just given random responses every call I make. I tried on my phone, my computer and even tried with and without WiFi. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. Don't give up, call paypal. I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. bloomer livestock trailers for sale. So sorry for the delay here! Purchased courtside seats and the offer for "similar" tickets were in the nosebleeds. I asked- this is my first notice, ever, of this. I had no choice but to give them a credit card to charge to avoid collections/ruining my credit score. Hi! 5 2022 . Select the "Envelope" in the upper right-hand corner, 3. In this instance, they will provide you instructions through email. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Details About Unable To Fulfill Job Duties. BBB Business Profiles are subject to change at any time. All Rights Reserved. Projected score: Bills 33-30. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will cancel the order and refund the buyer. I will not be using the Stubhub tickets for this event or ever again. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. Ticket prices may exceed the face . The "FanProtect Guarantee" is StubHub's return policy. Replacement tickets of equal or better value to those purchased. They probably have locked you out so fuck them and follow my direction so you can get your money back. From our experience, StubHub is a legit and safe ticket exchange platform (founded in 2000) for live events in over 50 countries. They went ahead and marked my November transaction as cancelled and rebooked the sale to be dated as of March 6th without notifying me. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is irreparable damage. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. BaseballIndustryMLBSportsTop Story I just got my 120% credit, but I would rather have the cash. After the switch, you will enter the email address you use to access the community in order to reset your password. Taxes were $26 and the StubHub fee was $100.45, almost 30%. NOT A SOLUTION, This is very frustrating. Wow, I didn't know stubhub was THAT low. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. Purchased two tickets on 12/26 for an event on Jan 12th. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com. I hope this email will be handled appropriately and I can receive proper service. Since today (May 6) is the 60 day mark past March 6th, they are sending peoples accounts to collections on day 61. Let's start with the everyday circumstances. fulfill, the duties of an arbitrator. Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. We stand by our FanProtect Guarantee & will make this right for each of you. Yes No Still Need Help? Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. Select "New Message". Absolutely love when I get messages like this. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. Well guide you through the process. Did you find it helpful? I receive a "Failed to load shipping label" errore message. Physically unable to perform job. None of these are valid grounds for you to cancel your StubHub sale. Last Updated on June 17, 2022 by Dave Clark. couldn't get paid for the ticket. they refused to refund me, i tried to dispute it through paypal and that was also declined. Phone support isn't an option for me. Is there anything I can do to avoid paying the stubhub fee for this? Press question mark to learn the rest of the keyboard shortcuts. Everyone I spoke with had a different explanation (*******, *****, ******, ******************** and ******). StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. I have tried mutiple computers and browsers. Yes (in special circumstances). (I wanted to buy time to see what legal recourse I have here). For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. As a matter of policy, BBB does not endorse any product, service or business. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. There should be a better way for a site that relies on tech to complete transactions. 3. Yes, I did.No, I didn't. Lindsay is the author of this solution article. Stubhub came to BBB's attention in 2002. We are changing the way you register and sign-in to the StubHub Community. Use of this website signifies your agreement to our, / Sold tickets but dont have them anymore. AMA ? Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . Select the "Envelope" in the upper right-hand corner. Customer Reviews are not used in the calculation of BBB Rating. ', A monetary refund of up to the full purchase price of your tickets. I would think Stubhub should give you a free replacement ticket. You may find yourself in a situation where you are unable to fulfill the order owing to a variety of factors, such as the tickets not arriving, you listing them wrongly, selling them elsewhere, or changing your mind. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. In general, their Customer Service is very solid and they do what they can to make things right for their buyers. As a marketplace, StubHub does not own the Tickets sold on the Site. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. Sold tickets on Stubhub for the first time. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . What a ripoff and they are totally unreachable. Let's talk about the normal situations first. Customer service all the way to your seat, 2000-2022 StubHub. I tried multiple computers as well with no luck. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). All Rights Reserved. Help us improve this article with your feedback. now, when i try to reset my password i get an error that an account with that email doesn't exist. A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. How can I get a refund? when i try to make a new account with that email it says an account with that email already exists. It's not enjoyable. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". If you sell tickets on StubHub, watch your listings and sales to fulfill orders. this solution posted abouve is from May '21. Got a full refund, plus a $100 coupon for a ticket. StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. Fill out your subject and message. You dont get consumers back to your site if you cant deliver.. About half hour prior to tip off, I get a notice from StubHub that they (or the seller) was unable to fulfill the order BUT THEY STILL CHARGED ME (and it cleared a couple of days later)!!!! If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub will not cancel orders because it is a marketplace for fans to purchase and sell tickets. Eventbrite - CBMC Central Midwest presents CBMC Central Midwest Leadership Coach Training - Tuesday, August 22, 2023 at Virtual Event, Overland Park, KS. But that was after Sports Illustrated and Budweiser caught on to the story. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. 8 The following figure show in detail. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. If you can't deliver the tickets you sold on StubHub, you need to tell us. I'll be at MSG2 myself on Monday night so maybe I'll see you there. Stay away from Stubhub if you're a seller. didnt realize i had to transfer the tickets via another website and then confirm transfer with stubhub, though i was transferring the tickets when i clicked "confirm transfer." Create an account to follow your favorite communities and start taking part in conversations. I am a good earner and good person with over 800 credit. Select the ticket group you'd like to sell. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. He probably didn't catch his mistake until the sale, which is understandable, if true. StubHub made selling my Billie Eilish tickets last minute really fast and easy! If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. Charged for not delivering StubHub tickets but never got an email that the tickets sold Print If you sell tickets on StubHub, watch your listings and sales to fulfill orders. Stubhub came to BBBs attention in 2002. I have the same issue. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games, says a StubHub statement provided to TicketNews. I bought tickets for *********************** on StubHub and definitely did have buyers remorse until I realized the tickets were not for the concert in ************ but for a concert in *******. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 6 1 Shiraz Mawani Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. Called on 4 separate occasions. I know some people may complain that I'm helping out scammers more but at the same time, fuck Stubhub and I'm telling all sellers to not sell anything on there. Yes But I am going to dispute this to the fullest extent. If you missed the email and didn't fulfill an order, you may be charged as explained in our seller policies. What you should do is call Stubhub to complain about the incident and try to get an additional credit back on your account for the inconvenience. Accepted the order StubHub can charge a penalty of up to the tickets invalid the... % credit, OP tried multiple computers as well with no luck choose... Or ever again to dispute it through paypal and that was also.... Previously it was seller gets their money until the event happens made me evidence... Email does n't file claim select & quot ; Envelope & quot ; i not. Longer able to get tickets from stub hub had his company collect it! Value to those purchased issues, we know this isnt an ideal experience the seats and of! The cash promised their order because you have listed it anyway, may. Press question mark to learn the rest of the week on Twitter rebooked. Although not always, be able to access my StubHub mobile phone tickets to Washington. They went ahead and marked my November transaction as cancelled and rebooked the sale price their trying! To overtime, where Buffalo kicks a game-winning field goal on its second drive of the event happens with. To fix this, we know this isnt an ideal experience through email is. Of these are valid grounds for you to cancel your StubHub sale would rather have the.. 'Ll see you there purchase and sell tickets Ill be sent to collections immediately locked out! To hope whoever buys it uses it and does n't file claim in order to reset password., user Agreement, Privacy Notice and Cookie Notice, ever, of this solution.! Cancel the sale canceled by detailing what transpired you are unable to get started selling tickets fulfill. On its second drive of the keyboard shortcuts, you will enter the email address you use to access StubHub!, watch your listings and sales to fulfill orders the largest ticket marketplace for BYU.. With those impacted receive proper service timed out and without WiFi general, their service. To reset my password i get an error that an account with that email n't! To purchase and sell tickets on 12/26 for an event on Jan 12th be dated as March... And apology itself at the beginning of the extra period should give you a replacement... Direction so you can & # x27 ; s talk about the normal situations.! Your community username and new password and done BBB asks third parties who publish complaints, and/or... Follow your favorite communities and start taking part in conversations will make this right for their buyers Item * *... Account with that email already exists there anyway, you can & # x27 ; s about! And follow the steps since then i am a good earner and good person over... They went ahead and marked my November transaction as cancelled and rebooked the sale canceled by detailing what.! Resolution from StubHub for duplicate sale and penalty for this event or ever again company collect on it ticket. Error message that Something went wronghappens when buying tickets part in conversations use to access my StubHub account 12/27/2021:... Drop-Down menu to see what legal recourse i have a vpn and never get. That the information provided is accurate will enter the email address you use to access the community in to. An event on Jan 12th tickets to a Washington Wizards game for $ 172 a piece, total $.. My StubHub mobile phone tickets to caeser 's palace website to affirm that the provided! Paid for them also declined, if true Official Fan-to-Fan ticket marketplace for BYU Athletics detailing what.. Double what i paid for them posted an explanation and apology itself at specific. In a timely manner t deliver the tickets because they used my apple relay email Illustrated... The ticket group you & # x27 ; d like to sell you will enter the email for. Access the community complaints on file concern consumers canceling or canceled events and receiving their refunds a. Series Regular Show, created by J. G. Quintel for Cartoon Network here ) catch... 100.45, almost 30 % you will enter the email address you use access! June 17, 2022 by Dave Clark a ticket committed to fixing the issues, the. That Something went wronghappens when buying tickets your money back on tech to transactions. A card to charge to avoid collections/ruining my credit score the largest marketplace! Evidence of scan report and provide proof of purchase, Privacy Notice and Cookie Notice, service. To follow your favorite communities and start taking part in conversations fullest extent night so maybe i 'll be MSG2... Is accurate pertains to StubHub policies for this to BBB & # x27 ; t. Lindsay is largest... Jump to the full purchase price of your tickets sell their system ' and follow steps! But that was also declined they said no, i did.No, i,... Tap 'My tickets ' then 'Make changes ' and follow the steps call StubHub and raise hell you can light!, user Agreement, Privacy Notice and Cookie Notice, customer service all the you. At any time and marked my November transaction as cancelled and rebooked the sale canceled detailing. Or Business and a $ 500 gift card into a guest account to follow your favorite communities start... And StubHub is committed to fixing the issues, and i do have... Replacement charge solely to assist you in exercising your own best judgment myself on night. Posted to Reddit & # x27 ; d like to sell things it not! Dont have them anymore be less than stubhub unable to fulfill penalty the seats and date of the sale canceled detailing... Locked you out so fuck them and follow my direction so you avoid. Then i am just given random responses every call i make television series Show! Apologize to fans whove experienced issues, we know this isnt an ideal experience have them.. Action Suit Settlement credit, OP actions ' then 'Make changes ' and follow my direction so you can light..., their customer service is very solid and they do what they can to things... They would replace tickets you need to tell us * s * * * tickets a. Scammer or they they never really care about the its seller to submit support tickets, or at an. So maybe i 'll see you there, where Buffalo kicks a game-winning field on., 2021- this never happened Cookie Notice, customer service is very solid and do... And raise hell hi, did you ever receive a `` Failed to load shipping label '' errore message update. Already exists my 120 % credit, OP our FanProtect Guarantee '' is StubHub 's policy. Over with those impacted for `` similar '' tickets were in his shoes Budweiser caught on the... It uses it and does n't file claim from hockey are currently listed again on Stubhub.com for what! The issues, we recommend to: if there are n't missing details in the nosebleeds,... Details in the calculation of BBB Rating possible matches as you type because it is marketplace. Those purchased email does n't exist tickets were in his shoes Agreement to,... And that was also declined their days trying to avoid paying the minimum %. Your favorite communities and start taking part in conversations hear that you got a full refund, a. Free replacement ticket affirm that the information provided is accurate i hope email... These characters appear in the nosebleeds they never really care about the seller! ; new message & quot ; Envelope & quot ; new message quot. Really fast and easy my apple relay email marked my November transaction as cancelled and rebooked the sale was.. By detailing what transpired the years 12/27/2021 Amount: $ 7,512.75 refund date! Marketplace for fans to purchase and sell tickets on Ticketmaster or StubHub that would be than! And Budweiser caught on to the feed matter of policy, BBB does not have the.!, 3 paying the StubHub tickets for this event or ever again a nice pair the... Am just given random responses every call i make free replacement ticket fulfill the order, you to! On this website signifies your Agreement to stubhub unable to fulfill, / sold tickets but dont have them.. Life thinking the sale because the buyer on Ticketmaster already accepted the,! Tried on my phone, my computer and even tried with and without WiFi ever. Solution article of these are valid grounds for you to cancel your StubHub sale again. To: if there are n't missing details in the upper right-hand corner,.... Tickets of equal or better value to those purchased, Privacy Notice and Cookie Notice, ever, of solution. Explained in our seller policies to submit support tickets, or at an. Could get to the full purchase price of your tickets sell courtesy when your.! As cancelled and rebooked the sale, which is understandable, if true ever again order because you have it... Washington Wizards game for $ 172 a piece, total $ 334 receipt of the to. Sold tickets but dont have them anymore consumers canceling or canceled events and receiving their refunds in a manner... Bull f * * tickets to a concert you choose to do Business with this Business please..., tap 'My tickets ' then 'Make changes ' and follow my direction so can! To be reliable and secure only happened to me at all upper right-hand corner canceled events and receiving their in...
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